Motivate the Demotivated Employee | Cathy Bush & Tara Peters | Episode 158
It’s no secret that unmotivated employees can ravage a business. Even before the COVID-19 outbreak, nearly 70 percent of employees were less than enthusiastic about (and less than committed to) their work, costing U.S. businesses between $450 and $550 billion each year. Add in one worldwide pandemic, newly remote and anxious employees, and news of daily layoffs, and leaders are left to plead, “Now what?” as employees mentally check out. Though it’s tempting to blame homebound workers and current events for cratering employee engagement, the most significant cause of demotivation—despite everything above—are the managers and leaders themselves.
How to get your Business’ Strategy in Gear | Sean Ryan | Episode 154
Far too many organizations do a poor job of translating their well-formulated strategies into their anticipated results. Whether related to unclear goals, lack of accountability or undertaking activities irrelevant to results, the inability to deliver comes from poor execution. To actively manage your organization so that everyone is working toward a common vision, strategy and set of priorities requires aligning “seven gears of execution” to alleviate the friction that’s slowing you down. These involve ensuring you have the right people in the right roles with the right capabilities; you align your organizational architecture in the direction of your strategy; you promote a culture of communication; and more.
How to have the Leader Mindset to Overcome Adversity | RBC SVP Michael Hamilton | Episode 153
Prior to his private sector career, Mike served as a paratrooper in the special operations, and as Captain of the 2/2 Armored Cavalry Regiment for the U.S. Army. He oversaw border security during the collapse of the Berlin Wall in the late 1980s. In the second Gulf War he was an integral part of the victory in the battle of 73 Easting – regarded as one of the top ten most significant tank battles in history. He is a recipient of the Bronze Star for Valor, the Combat Cavalry Badge, and Presidential Citation; and received medals for the Kuwaiti Liberation, the Iraq Campaign, the Global War on Terrorism, and Distinguished Service.
As Senior Vice President, Sales & Distribution, Mike Hamilton is responsible for leading the RBC Insurance Sales and Distribution team across Canada and across multiple channels. This includes 800 employees who serve our personal and business clients spanning our various life, health, home, auto, travel, wealth, and group and creditor products. RBC Insurance’s sales forces include: a network of over 50 stores, an advice centre, online channels and advisors who are focused on group and small business clients. In addition, there are teams that provide relationship management for our third-party broker network. Mike also leads the national office Sales and Distribution team, consisting of sales enablement and sales support professionals who help drive productivity, revenue growth and improve the client experience.
How to Deal with Bad Bosses | Michelle Gibbings | Episode 152
At one time or another we’ve all had a bad boss – whether it’s through bullying and intimidation, unfair feedback or unrealistic workloads. Their behaviour sets the tone for what’s acceptable at work and can cause major issues for productivity, staff turnover and wellbeing, especially in turbulent times we’re experiencing. In a tough or toxic […]
How to create High-Performance Boards | Didier Cossin | Episode 151
Executives around the world are scrambling to cope with a tsunami of crises: a global pandemic, shattered economies, trillions in debt, and more. Yet there’s a specific group of people who can single handedly make—or break—your organization’s response to it all: the board. Best-in-class boards create the agility to adapt to rapid growth, looming recessions, and unexpected shocks. But broken boards, or those that are simply inefficient, create environments where failures and scandals easily take hold (think: Boeing, Volkswagen, and FIFA). Today, this risk of disaster is tenfold.
Professor Cossin is the founder and director of the IMD Global Board Center, the originator of the Four Pillars of Board Effectiveness methodology and an advocate of Stewardship. He is the author and co-author of books such as Inspiring Stewardship, book chapters (such as Governance Risk: A Guide for Investors) and many articles in the fields of governance, investments, risks and stewardship, several of which have obtained citations of excellence or other awards.
He works with owners, boards and senior leaders to provide the latest thinking on best-in-class governance, board effectiveness, the governance and selection of investments, board dynamics and strategy design. He favors an adaptive and interactive approach to finding distinctive solutions for organizations on a wide range of governance topics. His latest research focuses on stewardship, how we can foster organizations to have long-term positive social impact while creating economic value for all. His past research has dealt with optimizing governance in critical decision making, M&As and risks.
How to Lead Yourself and OVERCOME | US Navy SEAL Jason Redman | Episode 150
The coronavirus pandemic came from out of the blue and infected hundreds of thousands around the globe, causing more than 1.3 million deaths to date. It also shuttered businesses, affecting 3.3 billion jobs. COVID ambushed the lives of people globally. Whether affected by the pandemic or some other unforeseen and monumental setback, we have to find a way to move beyond anger, guilt, emptiness or pain. We must adopt a mindset that it’s not only possible to overcome adversity, but it’s imperative. Adopting an overcome mindset will compel us to learn acceptance, choose action over inaction and triumph over adversity.
Developing the Turnaround Mindset | Mark Faust | Episode 145
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Meet Mark Mark Faust Sr. is a growth and turnaround consultant, syndicated writer, professional speaker and advisor to owners and CEO’s. Mark is the author of Growth or Bust! Proven Turnaround Strategies to Grow Your Business. Since […]
When Business and Leadership Come Together | Ken “Mr. Biz” Wentworth | Episode 143
Ken “Mr. Biz” Wentworth is a strategic business partner who works with business owners to help them operate more profitably and more efficiently. He has also written two bestselling books – “Pathway to Profits” (made it to #1) and “How to Be a Cash Flow Pro”. He regularly speaks to professional organizations, hosts “Mr. Biz Radio” and founded Mr. Biz Solutions, an exclusive platform created specifically to provide affordable business expertise for small business owners.
He is often quoted and appears as an expert on small business topics in a variety of written & online publications as well as radio programs – including Forbes, JP Morgan Chase, American Express, Fast Company, NBC, ABC, Fox, Business News Daily, etc.
The Behavioural Economics of the Sale | Melina Palmer | Episode 141
Melina Palmer is founder and CEO of The Brainy Business, which provides behavioral economics consulting to businesses of all sizes from around the world. Her podcast, The Brainy Business: Understanding the Psychology of Why People Buy, has downloads in over 160 countries and is used as a resource for teaching applied behavioral economics for many universities and businesses. Melina obtained her bachelor’s degree in business administration: marketing and worked in corporate marketing and brand strategy for over a decade before earning her master’s in behavioral economics. She has contributed research to the Association for Consumer Research, Filene Research Institute, and runs the Behavioral Economics & Business column for Inc Magazine. She will begin teaching applied behavioral economics through the Texas A&M Human Behavior Lab in fall 2020 and her first book on the subject is scheduled for publication in April 2021.
Staring Down the Wolf | Former Navy SEAL Commander Mark Divine | Episode 142
Elite teams challenge themselves to step up everyday to do the uncommon. Developing the principles yourself and aligning your team around these commitments will allow you to thrive in VUCA (volatility, uncertainty, complexity, ambiguity) environments, no matter your background or leadership experience.