The Art of Caring Leadership | Heather Younger | Episode 163

Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work.
Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action.
Rooted in her belief that employees aren’t just numbers on the payroll but human beings with ideas that matter, Heather’s talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees.
How to Overcome Impostor Syndrome | Kris Kelso | Episode 162

Impostor syndrome is a psychological pattern in which an individual doubts their skills, talents or accomplishments and has a persistent internalized fear of being exposed as a “fraud”. Despite external evidence of their competence, those experiencing this phenomenon remain convinced that they are frauds, and do not deserve all they have achieved. Individuals with impostorism incorrectly attribute their success to luck, or interpret it as a result of deceiving others into thinking they are more intelligent than they perceive themselves to be. While early research focused on the prevalence among high-achieving women, impostor syndrome has been recognized to affect both men and women equally. Leaders are no different and can easily fall into the trap of impostor syndrome.
How to Build Trust and Collaboration | Jill Ratliff | Episode 161

Among the most important skills in leadership are gaining trust and knowing how to collaborate under stress. A great leader is the kind of person others want to follow. They know how to break down silos and model collaboration. They have the courage to build meaningful relationships, and are experts at establishing trust and touching hearts, creating an environment where people feel heard, small problems don’t escalate, and businesses succeed.
Become a Leader Who Matters | Dan Pontefract | Episode 160

Leadership is a difficult skill to master. Ultimately, we all want to become a leader who matters. For that if we do not matter then there is no reason for another to follow us. However, on the other side of the coin, to matter as a leader we need to inspire and motivate our followers. Therefore, we are caught in a chicken and egg situation. To matter as a leader is something which can bring meaning and joy to your leadership journey.
Setting a Foundation of Leadership Success | Dr. Brent Lacey, M.D. | Episode 157

Like a house needs a solid foundation to weather the age of time; leaders require a solid foundation to ensure that the principles which they based their leadership upon will last beyond their years and into future generations. A solid foundation of leadership is more than about the basics but rather ensuring that the morals, […]
How to be Workplace Warrior | Jordan Goldrich | Episode 156

Being the boss has never been harder. Recent events in the corporate world, Hollywood and politics have focused negative attention on the kind of tough, demanding leaders who used to be valued for getting things done, labeling many as bullies and accusing them of fostering a “hostile workplace environment.” They are demeaned and called names, as society demands that they change their ways. But what if the very thing that makes them so abrasive is also their superpower?
How to Get into Flow as a Leader | Matt Comand | Episode 155

In positive psychology, a flow state, also known colloquially as being in the zone, is the mental state in which a person performing some activity is fully immersed in a feeling of energized focus, full involvement, and enjoyment in the process of the activity. In essence, flow is characterized by the complete absorption in what one does, and a resulting transformation in one’s sense of time. As leaders its important to hit our peak performance all the time, flow is one of those ways which ensures we do so.
With over 10 years of coaching experience, Matt has developed expertise in areas such as mental skills training, personal behaviour change, leadership development, high-consequence environments, and team dynamics. Upon earning his Masters of Sport & Performance Psychology at the University of Denver, Matt was a professor at Humber College for 5 years and has worked with clients in professional, athletic, and academic settings. In 2019, he founded Emergent, a High Performance consulting firm.
How to have the Leader Mindset to Overcome Adversity | RBC SVP Michael Hamilton | Episode 153

Prior to his private sector career, Mike served as a paratrooper in the special operations, and as Captain of the 2/2 Armored Cavalry Regiment for the U.S. Army. He oversaw border security during the collapse of the Berlin Wall in the late 1980s. In the second Gulf War he was an integral part of the victory in the battle of 73 Easting – regarded as one of the top ten most significant tank battles in history. He is a recipient of the Bronze Star for Valor, the Combat Cavalry Badge, and Presidential Citation; and received medals for the Kuwaiti Liberation, the Iraq Campaign, the Global War on Terrorism, and Distinguished Service.
As Senior Vice President, Sales & Distribution, Mike Hamilton is responsible for leading the RBC Insurance Sales and Distribution team across Canada and across multiple channels. This includes 800 employees who serve our personal and business clients spanning our various life, health, home, auto, travel, wealth, and group and creditor products. RBC Insurance’s sales forces include: a network of over 50 stores, an advice centre, online channels and advisors who are focused on group and small business clients. In addition, there are teams that provide relationship management for our third-party broker network. Mike also leads the national office Sales and Distribution team, consisting of sales enablement and sales support professionals who help drive productivity, revenue growth and improve the client experience.
How to Deal with Bad Bosses | Michelle Gibbings | Episode 152

At one time or another we’ve all had a bad boss – whether it’s through bullying and intimidation, unfair feedback or unrealistic workloads. Their behaviour sets the tone for what’s acceptable at work and can cause major issues for productivity, staff turnover and wellbeing, especially in turbulent times we’re experiencing. In a tough or toxic […]
How to Lead Yourself and OVERCOME | US Navy SEAL Jason Redman | Episode 150

The coronavirus pandemic came from out of the blue and infected hundreds of thousands around the globe, causing more than 1.3 million deaths to date. It also shuttered businesses, affecting 3.3 billion jobs. COVID ambushed the lives of people globally. Whether affected by the pandemic or some other unforeseen and monumental setback, we have to find a way to move beyond anger, guilt, emptiness or pain. We must adopt a mindset that it’s not only possible to overcome adversity, but it’s imperative. Adopting an overcome mindset will compel us to learn acceptance, choose action over inaction and triumph over adversity.