Leadership is a tricky but essential role; it requires both an intimate understanding of the team and organization and the ability to set and maintain clear expectations. When authorities don’t match responsibilities, it can lead to confusion, tension, and even disaster.
Take, for example, the case of one of our audience members, Leticia. She was charged with leading a team but lacked clear authority in certain areas – a situation that could have been avoided if her assigned responsibilities had matched her authority. Instead, she found herself at odds with team members and her supervisor. The result… shouldn’t surprise you… disaster.
In this solo episode, I discuss the following topics:
- What responsibilities, authorities, and accountabilities are
- What happened specifically to Leticia and her story
- Why it happened
- What could have happened differently
- What to do if you’re a superior and things are aligned
- What to do if you’re a subordinate and things are aligned
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