Sarah Wirth has over 20 years of experience in employee assessment, leadership development, sales executive coaching, and customer service. She began her career as a talent analyst for an international human resource firm, where she coached leaders in organizations ranging from small not-for-profits to Fortune 500 companies. When named chair of leadership consulting and a member of the senior operations team, she helped lead the organization to a 65% increase in revenues. In 2009, she joined a publicly-traded organization as the vice president of client service, increasing client contract retention by 36%. In 2011 Sarah came on board with the EcSell team as Vice President of Member Services, where she oversees member retention and all aspects of sales coaching, leadership and management research. Under Sarah’s leadership, EcSell Institute’s member retention has grown to over 94%. Sarah has a passion for leadership and its impact on the performance of teams. She takes an analytical approach to understanding the skills and talents of high-performing sales leaders and is constantly providing EcSell members with new methods for leading and coaching. Sarah has presented to executives from across the globe with organizations such as Mercedes Benz, Estee Lauder, Ritz Carlton, Cheesecake Factory and many more. Her expertise in coaching and leadership, combined with her fact based, common sense approach to their application make her a sought after presenter at any event.
During this interview Sarah and I discuss the following topics:
- What makes an effective coach
- How to ensure you communicate effectively as a leader
- The 4 Growth Rings of personal and organizational development
- How to coach someone out of their comfort zone
- How to coach an individual to slow down
- How to prepare for a one-on-one conversation
- How to coach a team as a group
- Common mistakes leaders make in coaching their members
If you are interested in learning more about Sarah’s resources be sure to check out the following links:
- Check out EcSell Institute’s website
- Connect with Sarah on LinkedIn
- Follow Sarah on Twitter
- Buy “The Coaching Effect” on Amazon
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